It was evident that his (Bob's) years of mountain operations experience has led him to produce pads that I think your staff will also recognize as a great product. Velcro drainage/access to the foam for repair and replacement, welded handles for raising, and waterproof straps were all improvements over our existing stock. Lead time was short, delivery was timely, and customer service was fantastic. If you have needs this winter, I would highly recommend giving his products a look.
His materials and design are superior to any other padding we have purchased in my 20+ years of ski patrolling. The model of sustainability that he has built into his business was one of the most attractive parts of his business proposal. The ability to have longer lasting pads that could be repaired or repurposed should be something that we all consider in our mountain purchasing guidelines.
My second purchase from Padworks was a custom pad for the camping platform in my Toyota Tacoma. This is where Bob's attention to detail as well as his exemplary customer service was apparent. Bob went out of his way before my order to personally measure my truck bed to ensure a good fit. He even stayed open late so I could come by after work! He talked me through my options with regards to materials and thickness. Needless to say, it was the perfect fit, and extremely comfortable! I sleep on it when I camp and never have to worry about damaging it because of the quality. I consistently throw skis/bikes/gear on it, and it never tears.
Padworks have done multiple custom orders for my rafting setup. Most recently I requested a bag for transporting a firepan that would hold up to the wear and tear of long distance trips in tough environments. To say I was impressed is a big understatement. The Padworks team found places to improve over my design. The end product was much stronger than I expected, arrived quickly, and is in its second season of heavy usage with perfect performance.
I felt like my single item order received the same attention as if I was making a large order. They even reached out a few months after the purchase to see how the product was holding up.
Knowing Padworks is a local business with an emphasis on sustainability and keeping waste out of the landfill is a huge bonus. I highly recommend them to anyone looking for vinyl work.